Privacy Policy
Effective Date: 04/11/2024
This privacy policy ("Policy") describes how SERYOCO ("we," "us," or "our") collects, uses, and discloses your information when you use our website, located at www.seryoco.net (the "Website"), and the services we offer, including the purchase of our supplements.
We Collect Device Information Using The Following Technologies:
– “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit https://www.allaboutcookies.org.
– “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
– “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
Information We Collect
We collect several different types of information to process your orders, improve our services, and comply with legal requirements.
Personal Information: When you create an account, place an order, or contact us, we may collect information such as your name, email address, shipping address, billing address, phone number, and date of birth.
Payment Information: We use a secure third-party payment processor to handle your payment information. We do not store your full credit card details on our servers.
Usage Data: We may collect data about your browsing history on the Website, such as the products you viewed, items added to your cart, and purchase history. This information is collected automatically to improve your experience and personalize our offerings.
Health Information: You may optionally provide us with health information relevant to your use of our supplements. We will only collect this information with your explicit consent and store it securely.
Use of Your Information
We use the information we collect for various purposes, including:
To process your orders and fulfill your requests
To provide customer service and support
To personalize your experience on the Website and recommend products that may be of interest to you
To send you marketing and promotional materials (with your consent)
To improve the Website and our offerings
To comply with legal and regulatory requirements
Sharing of Your Information
We may share your information with third-party vendors who provide services to us, such as:
Payment processors
Shipping companies
Website hosting and analytics providers
Marketing and advertising providers
We will only share your information with these vendors to the extent necessary for them to perform their services. We require all third-party vendors to maintain the confidentiality and security of your information.
We will not share your information with any third parties for marketing purposes without your consent. We may also disclose your information if required by law or to protect the rights, property, or safety of ourselves or others.
Data Security
We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. This includes using secure servers, encryption technologies, and access controls. However, no internet transmission or electronic storage method is completely secure, and we cannot guarantee the security of your information.
Your Rights
You have certain rights regarding your information, including:
The right to access your information
The right to rectify inaccurate information
The right to request the deletion of your information (with some limitations)
The right to object to the processing of your information
The right to withdraw your consent (where applicable)
You can exercise these rights by contacting us at contact@seryoco.net.
Changes to This Policy
We may update our Policy from time to time. We will notify you of any changes by posting the new Policy on the Website.
Contact Us
If you have any questions about this Policy, please contact us at contact@seryoco.net